Jamie M. Nelson | EXPO.health - Health IT Expo and Conference


Jamie M. Nelson
Senior Vice President and CIO

Jamie M. Nelson, MBA, is Senior Vice President and Chief Information Officer at Hospital for Special Surgery (HSS) in New York City. Ms. Nelson’s career in healthcare includes extensive experience in Information Technology Leadership and Consulting, Hospital Operations, and Performance Improvement.


Ms. Nelson’s accomplishments at HSS include developing and implementing an IT Strategy in support of the HSS strategic roadmap, and most notably led the Hospital’s decision and implementation process to install Epic across inpatient and ambulatory settings for all clinical and revenue cycle applications. Based on these efforts, HSS has been recognized by Epic as in the top six percent of successful EMR implementation. Under her leadership, HSS has been awarded at HIMSS level 7, a recognition achieved by five percent of hospitals in the U.S. and the prestigious HIMSS Davies Award.


In her 7-year tenure at HSS, Ms. Nelson rebuilt the IT function, nearly doubling the number of staff and creating key leadership positons including CMIO, CTO, CISO and VP Applications and AVP Business Intelligence and Analytics. Another major area of her focus and accomplishment was the complete re-architecting of HSS’s technical and security infrastructure, including a new data and voice network, establishing a network operations center (NOC), moving to an off-site data center, and implementing a state of the art cybersecurity program. Ms. Nelson’s leadership also includes building a strong HSS-wide analytics team and developing the plan around the Digital and Patient Consumer Experience.  Ms. Nelson was named as one of the Most Powerful Women in Healthcare IT in 2017, 2018 and 2019 by Health Data Management and most recently she was named one of Crain’s New York top women in Information Technology in 2019.


Prior to her work at HSS, Ms. Nelson’s professional employment includes Norwalk Hospital, New York Presbyterian Hospital, Memorial Sloan Kettering Cancer Center, First Consulting Group, Ernst & Young and Innovatix.


An active member in her community, Ms. Nelson was recently appointed to the NYC Advisory Board of The Devereux Foundation, a nonprofit behavioral health organization that operates programs and services in 11 U.S. states, working with children and adults with developmental disabilities, emotional and behavioral disorders, and mental illnesses.  She is a major donor to the New York City Ballet and supports WiTNY (Women in Technology and Entrepreneurship in New York), by offering internships to CUNY undergraduate students during their winter breaks at HSS.


Ms. Nelson earned an undergraduate degree from the University of Pennsylvania and received her MBA from Cornell University.