Speakers

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Leslie Tarver
VP of Patient Experience and Marketing

Leslie Tarver is VP of Patient Experience and Marketing of Adjuvant.Health, powered by Allied Physicians Group, a premier Managed Services Organization, offering a wide range of medical practice solutions and administrative consultative services. She joined the Allied team in 2015 in a consultant capacity and was promoted to her current role in 2017. Since joining the organization, Leslie has managed efforts to enhance the patient and family experience across the continuum of care, and developing and implementing a comprehensive strategy to increase patient and practice satisfaction. She led an initiative to implement text/email patient communications, online scheduling for patients and telehealth afterhours to all Allied practices. Leslie developed and facilitated an office manager curriculum, MBA (molding brilliant administrators) for all Allied office managers. The results and benefits of this course have been widely recognized across the organization, with increased productivity and heightened employee engagement levels in many practices. She also developed “Best You = Best Us”, a training for staff members focused on employee engagement, culture and best patient experience.

 

With over 17 years’ experience in Healthcare and management, Leslie is a subject matter expert in practice management, education and training, technology and workflow/process improvement.  In prior roles, Leslie demonstrated a strong track record in Practice Administration, marketing and technology. She supported the implementation of several medical management tools and solutions that resulted in improved revenue. Specifically, utilizing these skills and expertise she protected a practice from economic crisis, thereby increasing revenue by 22%. Leslie was pivotal in retaining high potential employees and developed a bonus incentive plan during this transition. She also created workflows to eliminate patient wait room time, streamline the check-in process and improve the overall patient experience.

 

Leslie holds a LEAN Healthcare Certification from GA Tech, is a member of MGMA and HIMSS and participates on the Customer Advisory Board for Virence and Solution Reach. She is guest speaker at several healthcare conferences nationally. Leslie was recognized with the Telly Award for her contribution to a commercial produced for a practice/company. Humility is the foundation of her leadership style.