Mary Hatcher
VP, Product Development

Mary Hatcher is the Vice President of Product Development at PerfectServe, and is responsible for driving product vision, strategy and execution of the company’s clinical communication and collaboration platform. She leads PerfectServe’s high-performing development team responsible for product management, engineering and quality assurance, and has a proven ability to successfully create, launch and scale market-leading technologies.


Mary joined PerfectServe in 2001 and served in leadership roles across client services, implementation and product management before assuming her current position. She designed the company’s Dynamic Intelligent Routing™ capability, a key differentiator of the solution’s single-platform architecture. She is a recipient of the PerfectServe Ambassador award, a testament to her contributions and the respect she has earned during her tenure.


Mary earned a bachelor of science degree in engineering from Michigan State University.