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We can’t wait for the 2019 event to start on July 31st in Boston!

For 3 full days Health IT professionals from hospitals, health systems, physician practices, Health IT companies and government organizations will gather together to share practical innovations that can solve problems faced in healthcare TODAY.

The event is packed with 80+ speakers and panelists including our keynote speakers: Danielle CollinsIvo Nelson + Dana Sellers and Lygeia Ricciardi.

Click here to download the Full 2019 Conference Program or check out our 2019 Schedule at a Glance.

Over the 3 days of the conference, you’ll have an opportunity to learn the latest in healthcare IT analytics, healthcare security, patient engagement, EHR optimization, and much, much, more. Plus, you’ll get to network with hundreds of others just like you.  The community is something really special and unlike any other healthcare IT conference you’ve experienced before.  We eschew platitudes and focus on using technology to improve healthcare. is a community of healthcare IT professionals focused on sharing, collaboration, and support. This event is focused on practical innovations that you can implement today as opposed to moonshot ideas that may affect you 10 years from now.

The five main themes for the conference will be:

  • Security and Privacy
  • Analytics
  • Communication and Patient Engagement
  • IT Dev Ops
  • Operational Alignment and Support

Here’s a look at the general schedule for 2019:

9:00 AM – 2:00 PM – User Group Meetings and Focus Groups (*Separate registration required)
2:30 PM – 5:00 PM – Conference Program
7:00 PM – Casual Evening Meetup Sponsored by Innsena Communications

8:00 AM – 5:30 PM – Conference Program
7:00 PM – 9:00 PM – Evening Social Sponsored by Redox and PointClickCare

8:00 AM – 3:00 PM – Conference Program
3:00 AM – 5:00 PM – Fun Boston Activity
6:00 PM – Foundation Dinner (Invite Only)

*Breakfast and Lunch will be served on Thursday and Friday.

The full 2019 Conference Program are listed below or you can download the 2019 Schedule at a Glance or a PDF of the conference program.

Wednesday - July 31, 2019
09:00 AM – 02:00 PM – User Summits and Focus Groups – Invite Only
02:30 PM – 03:15 PM – Improve Provider Satisfaction and Reduce Physician Burnout with Health IT Solutions that Balance Security and Convenience

Speaker: Arthur W. Harvey III, Sean Kelly, MD
Location: Main Room

Cumbersome, inefficient healthcare technology is a major contributor to physician burnout as providers struggle to use technology that is necessary for security, but causes unnecessary interruptions to daily workflow. But, there are IT solutions that can actually help alleviate physician burnout for providers who are facing more pressures than ever before. This session will focus on implementing technologies that balance strong security standards with clinical workflow requirements, enabling providers to spend more time focusing on patients and less time dealing with technology. Secure and efficient technology solutions including single sign-on, electronic prescribing of controlled substances, and remote access all help providers reclaim efficiency, patients enjoy better care delivery, and IT teams protect security – exactly as it should be.

02:30 PM – 03:15 PM – Overcoming 4 Barriers that Will keep you from Building an App that People Actually Use

Speakers: Jeff Kramer, Rebecca Shelton, Allie Lindahl
Location: Breakout 1

Due to the complexities of care coordination, disconnected systems, speed of technology and innovation, the best ideas in their original form are only partially right. To get from your original idea to a fully fleshed out secure mobile application requires judiciously and quickly overcoming the barriers inherent in today’s medical environment.

02:30 PM – 03:15 PM – Interactive Unconference Workshop

Location: Breakout 2

This is your chance to set the agenda! Join us for this popular unconference session where the discussion topic is determined by you. Bring your questions and be ready to share your own experiences/solutions in these highly interactive sessions. The goal is to share ideas, innovations and helpful resources that others can use to overcome challenges they are facing.

03:20 PM – 04:05 PM – Why Sharing Notes Benefits Doctors and Patients and Is Not a Panacea

Speaker: Catherine DesRoches, Colin Hung
Location: Main Room

In this fireside chat, you’ll learn about the international OpenNotes movement that’s committed to spreading the availability of visit notes to patients and studying the effects of doing so. You’ll learn what Open Notes has found in its research about the benefits of doctors, nurses, therapists and others making their notes available to patients. We’ll also talk about doctors reactions when notes are shared and how to overcome the organizational fear that can sometimes exist around sharing clinical data with patients. If you’re not sure about why, when, and how your organization should approach sharing health data with patients and how you can make the case to your leadership to start sharing notes, this session is for you.

03:20 PM – 04:05 PM – Music + Architecture = Interactive Patient Environment

Speakers: Christopher Janney, Jessica Finch
Location: Breakout 1

We are a group of MIT-trained architects and musicians who create interactive sound/light environments for public spaces. We recently completed projects for both the Boston Children’s Hospital, the St. Jude Children’s Research Hospital and a new childrens hospital in Baton Rouge, LA with great success. Come learn about how these projects impacted patients.

03:20 PM – 04:05 PM – Interactive Unconference Workshop

Location: Breakout 2

This is your chance to set the agenda! Join us for this popular unconference session where the discussion topic is determined by you. Bring your questions and be ready to share your own experiences/solutions in these highly interactive sessions. The goal is to share ideas, innovations and helpful resources that others can use to overcome challenges they are facing.

04:10 PM – 04:55 PM – Two Perspectives on the National Patient ID

Location: Main Room

In a landmark decision by the House in June, the ban for a national patient identifier was overturned. While the amendment still needs approval by the Senate to become law, it nevertheless was a victory for such industry stakeholder groups as AHIMA and CHIME.

When Congress dismissed the concept of a universal identifier in the early 1990s, healthcare’s IT infrastructure for data exchange was still relatively immature. Today, however, in the wake of digitization, healthcare organizations are inundated with data, and widespread information sharing across settings remains an elusive goal.

Speaker: Mario Hyland
How, National Patient Identifier (NPI) Can Incrementally Improve Patient Safety and Security, While Revolutionizing the Research Industry Ability To Correlate Long Term De-Identified Patient Treatment Studies

This session will demonstrate the technological necessity for National Patient Identifiers here in the U.S. A brief look into the current U.S. approach and focus on Patient Matching (and fixing existing algorithms), national healthcare exchanges, and how our matching approach today actually increases risk to patient safety and security.

The speaker will also draw upon direct experience in working both within the U.S. and with other countries, such as Germany, and Canada that have a mandated number. While the path to achieving 100 percent NPI implementation across U.S. health and social care services seems daunting today. The U.S. currently supports numerous Citizen Identification programs such as Passport, Social Security, and State issued Driver’s License, what is different here – simply “healthcare”.

The speaker will provide a technical glimpse into a self-managed reference model for a National Patient Identifier Program. How it aligns with NIST 800-63, HSPD-12, Federal Cloud Credential Exchange (FCCX), and the U.S. Digital Services – Digital Identity Program(s).

Speaker: Dan Cidon
Why a National Patient Identifier Will Help (But Not Solve) America’s Patient Matching Crisis

Dan Cidon will explore the technological and regulatory requirements for a national patient identifier. The speaker will also draw upon direct experience in working with other countries, such as England and Scotland, that have a mandated number. While such identifiers have improved the state of patient matching, the results in these countries show it alone is not enough to achieve 100 percent matching across health and social care services.

During the presentation the speaker will explore:

  • Why application of national identifier in the United States, which is much larger in scope and far more complex than that of the U.K., will face many challenges, and take decades for full adoption,
  • NHS’ unique identifier journey, and why today, older health system applications in England still cannot store valid National Health Service (NHS) numbers or connect in real-time to query the Patient Demographic Service for the NHS number.
  • How Scotland, via its the Community Health Index (CHI) number, is leveraging an EMPI to replace the mainframe-based Community Health Identifier to provide quality control over the core patient information.
  • Why a national approach to patient identification will require a combination of technologies, processes and standards for data capture.
04:10 PM – 04:55 PM – Pragmatic Approaches to Improving Quality

Speaker: Suzanne Cogan
Location: Breakout 1

Increasingly healthcare providers are under enormous pressure to demonstrate improved quality in order to receive financial incentives from CMS and other payers. At the same time, providers face significant challenges that make measuring and monitoring quality difficult, including different payer contracts with unique quality measures, different reporting requirements and structures, and a lack of technology resources to enable quality measurement and reporting. During this interactive session with Suzanne Cogan, quality improvement expert at SPH Analytics, will discuss best practices and pragmatic approaches to make sure your healthcare organization succeeds in 2019 and beyond.

04:10 PM – 04:55 PM – Interactive Unconference Workshop

Location: Breakout 2

This is your chance to set the agenda! Join us for this popular unconference session where the discussion topic is determined by you. Bring your questions and be ready to share your own experiences/solutions in these highly interactive sessions. The goal is to share ideas, innovations and helpful resources that others can use to overcome challenges they are facing.

07:00 PM – 09:00 PM – Evening Social Event

Come and meet your fellow attendees and enjoy a cold beverage (First Drinks on Us) and a great kick-off to 2019. It’s all happening at Lucky’s Lounge (355 Congress St, Boston, MA 02210) at 7pm. Meet in the lobby at 6:45pm if you’d like to walk over together (~11 min walk).

The evening social event is sponsored by Innsena Communications.

Thursday - August 1, 2019
08:00 AM – 09:00 AM – Breakfast and Exhibits

Come enjoy a full breakfast where you can mix and mingle with peers and browse the exhibit area where you can create new connections, discover new solutions, and find new partners to help your company learn new practical innovations.

09:00 AM – 09:40 AM – Welcome and Opening Keynote – Danielle Collins

Join us for the official welcome to  Learn about what makes this community special.  Plus, start the conference out right by hearing Danielle Collins share her first hand patient perspective and the impact the right technology at the right place had on her patient journey.  Learn more about Danielle Collins keynote.

09:45 AM – 10:30 AM – From AI to the Human Touch: What’s the Right Balance for the Future of Patient Communication?

Speakers: Nagi Prabhu, Barby Ingle, Leslie Tarver, Josie Elisas, Colin Hung
Location: Main Room

Artificial Intelligence (AI) can never replace the human touch, but it can help take patient communication + experience to new heights. But how do you deploy it effectively? What are the risks? What’s the right balance between technology and humanity? This panel will answer these questions and more.

09:45 AM – 10:30 AM – How Open Source Can Help Enable Care Coordination and Interoperability

Speakers: Shahid Shah, Brian Book, Ioana Singureanu, Don Hewitt
Location: Breakout 1

Open source software has transformed other industries and looks promising in healthcare. Instead of starting from scratch, developers can build off the work of peers. In an ideal state of interoperability, empowered patients would not have the burden of seeking their medical records from different providers, but be able to take advantage of open, secure platforms that intermingle disparate information for care coordination. Join us for a dynamic panel discussion to understand how open source is beginning to impact care coordination and how it can benefit your organization.

09:45 AM – 10:30 AM – A Practical Health IT Innovation 3 Pack: Three Lightning Round Presentations

Join us for this lightning round of three sessions in one.
Location: Breakout 2

Speaker: Karen Horgan
Behavioral Economics to Drive Telemedicine Adoption and Utilization
In this session, Karen will discuss how strategies and initiatives informed by behavioral economics can be used to successfully increase telemedicine adoption and utilization.

Speaker: Hants Williams, Ph.D. RN.
Leveraging Next-Generation Data to Move the Needle on Patient Outcomes for Complex Populations
Explore how emerging data sources like connected devices and SDoH are equipping leading healthcare organizations with insights into patients’ social needs (housing, nutrition, transportation, etc.) for proactive outreach and engagement with the most beneficial community resources and programs located near the patient.

Speaker: Alan Stein
Using Data Science to Mitigate Medication Risk
Americans are on more prescriptions than ever before. Without a watchful eye on potentially dangerous drug interactions, many patients are at risk. Hear from a healthcare analytics expert who is using data science to help clinicians mitigate medication risk and improve medication safety.

09:45 AM – 10:30 AM – Transforming Registration: Increase Patient Engagement and Maximize Operational Efficiency

Speaker: Theresa Moss
Location: Breakout 3

Registration is frequently a bottleneck in our health system that, when inefficient, will limit our growth and frustrate patients and clinicians. We’ll examine ways that the registration process can be optimized to remove that bottleneck, and at the same time increase patient engagement, as well as employee and patient satisfaction.

10:30 AM – 10:45 AM – Networking Break and Exhibits
10:45 AM – 11:30 AM – The Practical Impact of AI In Helping Solve Healthcare’s Major Challenges

Speakers: Brian G. RosenbergAlisa L. Niksch, MDAndrew Eye, Dr. Cory Kidd, Veronica Rotemberg, MD, PhD
Location: Main Room

Artificial Intelligence (AI) is here, driving real ROI and improved patient outcomes. Learn how organizations are implementing predictive and prescriptive models in weeks, not years, for applications ranging from care management, to scheduling, to reimbursement optimization and more. Join us and learn where AI is already helping to solve the major challenges in healthcare today

10:45 AM – 11:30 AM – Up Close and Personal – How the IT Leader is changing the Patient Experience

Speakers: Richard Corder, Tim Tarnowski, Dirk Stanley, MD, MPH, Sarah Bennight
Location: Breakout 1

The role of the IT leader and their team is often considered “the plumbing” – a group playing a support role. This isn’t the reality. This panel will draw on the firsthand experiences/expertise of 3 radical healthcare IT leaders who know how IT’s resources, decisions, collaborative efforts and projects can drive sustainable improvements in both the provider and the patient experience. We will share lessons learned, pitfalls to avoid and have some fun.

10:45 AM – 11:30 AM – Using Technology to Better Facilitate Transitions of Care

Speakers: BJ Boyle, Colin Hung
Location: Breakout 2

Poor care transitions to a long-term and post-acute care (LTPAC) partner can lead to adverse events, higher hospital readmission rates, negative patient outcomes, and higher costs for providers. Join us for this exciting fireside chat and discover how Health IT can improve the sharing of essential health information during transitions of care and across care settings

10:45 AM – 11:30 AM – An Innovative SMS Intervention to Improve Adherence to Stimulants in Children with ADHD

Speaker: Joseph Biederman, MD
Location: Breakout 3

Join this session to learn more about the effectiveness of a novel text messaging intervention aimed to improve adherence to stimulants in ADHD. Results showed a marked increase in refilling prescriptions in 50 patients receiving the SMS intervention vs. 500 receiving treatment as usual (94% vs 50%, p <0.001; NNT=3).

11:35 AM – 12:20 PM – Practical Application and Operationalization of Embedded Clinical Decision Support

Speakers: John Lynn, Kelly Del Gaudio, Kathryn ScheerAndrea Choueiri, MMS, PA-C
Location: Main Room

When Clinical Decision Support (CDS) is applied effectively, it increases quality of care, enhances health outcomes, helps to avoid errors, improves efficiency, reduces costs, and boosts satisfaction for clinicians as well as patients. However, CDS is not intended to replace clinician judgment, but rather to provide a tool to assist care team members in making timely, informed, and higher quality decisions. Join this esteemed panel as they CDS challenges including: alter fatigue, physician burnout, unwarranted care variation, evidence-based guidelines and more.

11:35 AM – 12:20 PM – HIPAA Audits, The OCR Hammer and the Ever Evolving HIPAA: How You Can Be Prepared

Speakers: David Harlow, JD, MPH, Sid Bose, Donna Knight, Carol Amick
Location: Breakout 1

Are you confused about HIPAA and what to do if you are subject of an OCR investigation? Some organizations might expect disclosure of a breach to be the end of a difficult chapter. However, an OCR investigation is a natural outcome of a reportable breach (especially a large breach). This session will help participants understand and plan for OCR’s initial investigation, including what the data requests entail, and how to respond. Come and make sure you and your organization are well prepared for the ever-changing HIPAA requirements. It’s time to discuss all the myths about HIPAA.

11:35 AM – 12:20 PM – Healthcare M&A: Concerns, Impact, and Possibilities

Speaker: Shahid Shah, Dexter W. Braff, Fariha Chaudry
Location: Breakout 2

Healthcare is going through a wave of mergers and acquisitions. Providers are consolidating and Health IT companies are being rolled up. In this fireside chat, Shahid Shah will facilitate a discussion with two experts in Healthcare M&A. They will discuss the impact all this activity and share concerns about what’s happening. They will identify potential opportunities and pitfalls. If you are interested in or impacted by a recent M&A, join this session to gain a broader perspective.

11:35 AM – 12:20 PM – Beyond the Four Walls – Using Technology to Address Your Patient’s SDOH Needs

Speakers: Niko Skievaski, Hannah Landes
Location: Breakout 3

US healthcare is moving to a value-based care model. Under this model providers have the incentive and responsibility to ensure that their patients are following medical instructions. However, many patients experience hurdle after hurdle in an effort to stay healthy. Addressing a patient’s social determinant of health (SDOH) needs is critical to ensuring the full value of medical care is received.  But how do you manage a patient’s care once they’ve left your facility? This session will showcase how integrated technology can be used to effectively support patients beyond the four walls of a healthcare facility.

12:20 PM – 01:30 PM – Lunch Break & Exhibits

Join us for a full lunch as you enjoy time connecting with new and old friends.  Plus, be sure to collect all of the exhibitors’ “secret words” so you can win some great prizes.

01:30 PM – 02:15 PM – Accelerating Innovation in Health Care

Speakers: Zariel Johnson, PhD, Adam Landman, MD, MS, MIS, MHS, Karl Bream, Travis Frosch
Location: Main Room

Innovation leaders from top health systems and senior technology leaders at GE Healthcare and Nokia will discuss accelerating and scaling innovation in health care. The group will comment on primary research conducted by The Health Management Academy and the Center for Connected Medicine (CCM) that looks at drivers of innovation at health systems; scaling innovation; organizational structure; common focus areas; and practices for efficiency. The panel will provide perspectives and insights gleaned from decades of working with health systems and health IT leaders. Come and learn how to accelerate innovation within your own organization.

01:30 PM – 02:15 PM – A Data-driven Look at EHR Satisfaction and Practical Ways to Improve It

Speakers: John Lynn, Heather Haugen, Dhrumil Shah, Eric Alper, Mitchell Josephson,
Location: Breakout 1

Before the EHR can revolutionize healthcare, physicians have to trust and effectively use their EHR technology. How can this trust be built? Especially after an implementation that did not go as well as expected. Join this panel with a national best-selling author of post EHR implementation best practices and 2 CMIOs who are deploying successfully adopting EHR optimization best practices. Learn how successful organizations are focusing on building strong change management processes and helping clinical users become masters of the technology.

01:30 PM – 02:15 PM – Health IT Governance and Optimization

Speakers: Brian G. Rosenberg, Christine Machado, Bill Gillis, Dirk Stanley, MD, MPH
Location: Breakout 2

Most leaders have made significant investments in Health IT over the last 5 years – with most of the dollars going to EHR software. Now leaders are faced with the harsh reality of ensuring that their investment provides real benefits to their organizations. This panel of experts will share the governance processes that truly work and the optimization efforts that have provided tangible value to their organization. If you want to learn how to make the most of your health IT investments, come and join the conversation with this panel of in-the-trenches experts.

01:30 PM – 02:15 PM – 10 Steps to Securing the Contact Center and Improving the Patient Experience

Speaker: Steve Chambers
Location: Breakout 3

One of the weakest links in healthcare organizations’ security is the contact center. This session will detail how to strengthen contact center security, simplify compliance, and improve the patient experience.

02:20 PM – 03:05 PM – How Can Healthcare CIOs Embrace Digital Health and Consumer Engagement

Speakers: Sue Schade, Tressa Springmann, Pamela Arora, Cynthia Bero
Location: Main Room

Patients and their families are educated consumers who expect healthcare to be as easy and accessible as other services in their lives. Hear from a leading group of healthcare CIOs on how they are driving their organization’s digital health initiatives. These panelists represent a diverse group of provider organizations including regional health systems, a specialty hospital with national and international reach, and a children’s hospital.

02:20 PM – 03:05 PM – Healthcare Security in a World of IoT and Big Data Everything

Speakers: Shahid Shah, George Wrenn, Christina Mazzone
Location: Breakout 1

A healthcare organization can never be 100% secure, so you have to make decisions based on the security risk. Unfortunately, as healthcare enters the age of digitalization with IoT and big data, the threats are getting more complex and assessing, measuring and combating these threats is a real challenge. This panel of security experts will discuss the healthcare threat landscape and what practical things you can do. Come and learn what you can do to better secure your healthcare organization in this challenging and ever-changing landscape.

02:20 PM – 03:05 PM – Digital Innovation: Transforming healthcare: Enhancing the patient journey

Speakers: Neil Gomes
Location: Breakout 2

As the demand for improved hospitality in healthcare grows, so grows the need to improve the overall experience for its consumers. People come to healthcare organizations in need of help, but the complex and interwoven nature of healthcare creates consumer journeys filled with gaps, inconsistencies, and barriers.

The Digital Innovation Consumer Experience (DICE) Group at Jefferson develops solutions to transform their consumers’ journeys. The DICE Group works closely with our consumers, to understand and address their needs, and continuously validate and test solutions. The team has developed apps that assist with Indoor Asset Tracking, Patient Call Center rapid response deployment, Operating Room efficiency monitoring, and a Student Rotation Tool, etc. These tools have helped to organize and report on assets, reduce call wait times to as low as 25 seconds and provide real-time tracking of 2,000+ students. This presentation will:

  • Illustrate opportunities for innovative change within which health systems can provide better care
  • Share how innovative solutions developed by The DICE Group have transformed our consumer journey
  • Demonstrate the advantages of gaining consumer trust and support from a business perspective
02:20 PM – 03:05 PM – The Lexie Transformation: How a Regional Medical Center Created a World-Class Intranet

Speaker: Dean Schuster
Location: Breakout 3

Hospital intranets are a critical tool, but most are confusing, outdated, and poorly maintained at best. Lexington Medical Center, a 6500-employee regional hospital, defied the odds and created a world-class intranet that has improved everyday operations. We’ll tell you the secret.

03:05 PM – 03:20 PM – Networking Break and Exhibits
03:20 PM – 04:30 PM – Afternoon Keynote – Ivo Nelson and Dana Sellers

Join us for our afternoon keynote message on Building a Culture of Love from Ivo Nelson and Dana SellersLearn more about their keynote and be sure to check out their recently published book “The 10 Principles of a Love-Based Culture“.

04:30 PM – 05:30 PM – Exhibitor Social Reception

Join us in the exhibit area for some scones, brownies, popcorn, and coffee.  Plus, Ivo Nelson and Dana Sellers will be signing free copies of their book “The 10 Principles of a Love-Based Culture: How Authentic Business Leaders Trust Their Employees To Do The Right Thing”.  This is a great time to connect with exhibitors and understand how they can help you and your business.  Plus, you can get your exhibitor bingo card completed.

07:00 PM – 09:00 PM – Evening Social Event

Join us on Thursday at Rosa Mexicano (155 Seaport Blvd, Boston, MA 02210) for a fun night of connecting with health IT peers you’ve enjoyed the sessions with. Drinks and light appetizers will be served. Meet in the lobby at 6:50pm if you’d like to walk over together (~6 min walk).

The evening social event is sponsored by Redox and PointClickCare

Friday - August 2,2019
08:00 AM – 9:00 AM – Breakfast and Exhibits

Come enjoy a full breakfast where you can mix and mingle with peers and browse the exhibit area where you can create new connections, discover new solutions, and find new partners to help your company learn new practical innovations.

09:00 AM – 9:45 AM – Morning Keynote – Lygeia Ricciardi

Join us for our morning keynote by Lygeia Ricciardi who will share practical ways your organization can more effectively use technology to serve patient.  This will include how you more effectively engage the government and government programs in your efforts as well.  Learn more about Lygeia Ricciardi’s keynote.

09:45 AM – 10:10 AM – Networking Break and Exhibits
10:10 AM – 10:55 AM – Unique Perspectives on Health IT Governance

Speakers: Malissa O’Rourke Miot, Jeanette Currie, Renee Fosberg, Tonya Hongsermeier, Ann Marie Dwyer, RN, DNP, RN-BC
Location: Main Room

When you have hundreds of health IT applications including those as complex as an EHR running in your healthcare organization, you quickly realize the need for good health IT governance. Join us this panel of experts where you’ll get to hear a wide variety of perspectives on health IT governance. The panel will dive into how health IT governance works in their organizations and the roles that doctors, nurses, HIM, informatics, and leadership all play in the process. Plus, you’ll learn what efforts have been successful in governance and which ones you should avoid.

10:10 AM – 10:55 AM – How to Harness the Power of Legacy EHR Data

Speaker: George Florentine
Location: Breakout 1

Hospitals and healthcare networks that have undergone mergers or acquisitions, that are consolidating on an enterprise EHR, or that have changed EHRs for other reasons have something in common: they have patient data on legacy systems. An essential strategy to achieving a 360-degree view of patients, provider care, and pay cycle activities is to consolidate these legacy systems and integrate them into emerging data analytics, machine learning, and data harmonization tools and products.

During this session, George Florentine, VP of Technology at Flatirons Digital Innovations, will describe traditional clinical data archiving. He’ll also share a vision for how knocking down EHR silos and using intelligent data analytics and deep learning models unlock new possibilities for improving care, reducing fraud, and accelerating innovation within health care organizations.

10:10 AM – 10:55 AM – The Questions a Regulator Will Ask You After a Data Breach

Speaker: Chris Cronin
Location: Breakout 2

If you are breached and are visited by regulators, they will ask you to demonstrate that your safeguards were reasonable. Their questions resemble information security risk assessments. Regulators try to balance the likelihood and impact of foreseeable threats against the burden of safeguards. In this session we will show you how to conduct your risk assessments so you are ready to answer these tough questions.


  • How to define “reasonable” in a way that makes sense to business, judges, and regulators.
  • How to design and run a risk assessment that is meaningful to technicians, business, and authorities.
  • Learn from case studies involving regulatory oversight, law suits that happened, and law suits that never happened.
11:00 AM – 11:45 AM – Practical Innovation: The Cloud in Healthcare

Speakers: Sunnie Southern, MS, RDN, LDN, Clare Bernard, Scott Radner, Tushar Mahajan
Location: Main Room

Healthcare organizations throughout the country are leveraging the power of the cloud to securely enhance collaboration, optimize resources, increase insights, and accelerate innovation. Join us to gain insights into how you can apply these practical innovations to your organization.

During this 45-minute panel discussion, you will hear about how some in healthcare are using the cloud to:

  • Accelerate genomics research and medical discoveries
  • Improve the precision and accuracy of search results inside the enterprise
  • Maximize effective and efficient workplace collaboration

Sunnie Southern, Onix’s Health and Life Sciences Lead, will moderate this panel discussion, which includes a variety of experts in medical research, hospital administration, IT and cloud computing technology.

11:00 AM – 11:45 AM – Applying Lessons Learned from the Casino Industry to Healthcare

Speaker: Sunny Tara
Location: Breakout 1

As the healthcare system moves to a more consumer centric approach to care, it is insightful to look at other industries like the casino and hospitality industries to learn what they have done to create amazing experiences for their customers. Join us for this fireside chat to learn from an expert in the casino and hospitality industry who will share how casinos’ approach to customers can be applied to healthcare with great results.

11:00 AM – 11:45 AM – Using Risk Stratification and Predictive Analytics to Achieve the Triple Aim

Speaker: Lillian Dittrick
Location: Breakout 2

This session features best practices on using risk stratification and advanced analytics to triage patients for care management and forecast health risks. Combined with appropriate clinical intervention, this technique is a valuable tool for achieving the Triple Aim.

11:45 AM – 01:00 PM – Lunch Break & Exhibits

Join us for a full lunch as you enjoy time connecting with new and old friends.  Plus, be sure to collect all of the exhibitors’ “secret words” so you can win some great prizes.

01:00 PM – 01:45 PM – How to leverage from trends in Medtech

Speaker: Sam Marrazzo
Location: Main Room

Medical organizations don’t have time to innovate there organization with the latest Megatrends: Blockchain, AR/VR, AI. etc. impacting your organization and what does the future look like for your business. This session describes in a simple model of how your organization can “innovate from within” in a 1, 5 and 10 year approach.

01:00 PM – 01:45 PM – Overcoming Obstacles to Adopting New and Emerging Technologies

Speaker: Sunila Levi
Location: Breakout 1

The world of healthcare and technology is always changing and yet many in healthcare have been slow to adopt and adapt. In this session we’ll look at some of the most common challenges organizations face when adopting health IT. Then, we’ll offer a number of strategies and solutions for overcoming these challenges to ensure your organization is taking advantage of the benefits the latest technologies can offer you.

01:00 PM – 01:45 PM – Assuring Valued-Based Care with Data Integrity in Accountable Care Organizations

Speaker: Cliff Frank
Location: Breakout 2

Shore Quality Partners has used their population health data infrastructure in creative ways by aggregating sources of data, validating studies, and comparing outcome performance on individual provider and network levels to drive value by business unit and for the CIN.

01:50 PM – 02:40 PM – Leveraging SDoH Data to Improve Community Health

Speaker: Mackenzie Boli
Location: Main Room

Social Determinants of Health (SDoH) account for up to 90% of modifiable contributors to favorable health outcomes. With an emphasis on ROI, this session will focus on how technology is connecting providers and payers with rich, multidimensional SDoH data to improve patient outcomes and reduce cost of care.

01:50 PM – 02:40 PM – Cyber Security Control Maturity

Speaker: Sarah Lyons
Location: Breakout 1

Engaging controls to measure maturity. Enhance your current information security program by effectively tracking maturity and holding control owners accountable.

02:40 PM – 03:00 PM – Wrapup!

Join us for the wrapup session where those in the community share what they’ve learned at the conference.  This is a great way to end the conference as we learn and share with each other.

03:00 PM – 05:00 PM – Fun Boston Activity

Join the community for an informal meetup to tour some of the famous Boston sites.  We’ll gather in the lobby of the hotel shortly after the wrap up session and head out in ad hoc groups to visit sites such as the Freedom Trail, Cheers, Boston Commons, Quincy Market, and many more based on people’s desires.

05:30 PM – 07:00 PM – Foundation Dinner (Invite Only)