Program

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Healthcare IT Expo Schedule

Join us at the Healthcare IT Expo and Conference (HITExpo) 2018 happening May 30 – June 1, 2018 in New Orleans.  Registration for the Health IT Expo 2018 is open!  If you’d like to be kept up to date on all the conference details as they’re announced, let us know on our contact us page.   Check out the amazing list of speakers who will be sharing their practical innovations or view the full conference program or Schedule at a Glance. Also, take a look at some of the attending provider organizations.

Over the 3 days of the conference, you’ll have an opportunity to learn the latest in healthcare IT analytics, healthcare security, patient engagement, EHR optimization, and much, much, more.  Plus, you’ll get to network with hundreds of others just like you.  The HITExpo community is something really special and unlike any other healthcare IT conference you’ve experienced before.  We eschew platitudes and focus on using technology to improve healthcare.

The Health IT Expo is a community of healthcare IT professionals focused on sharing, collaboration, and support. This event is focused on practical innovations that you can implement today as opposed to moonshot ideas that may effect you 10 years from now.

The five main themes for the conference will be:

  • Security and Privacy
  • Analytics
  • Communication and Patient Engagement
  • IT Dev Ops
  • Operational Alignment and Support

Here’s a look at the general schedule for Health IT Expo 2018:

Wednesday
9:00 AM – 2:30 PM – User Group Meetings and Focus Groups (*Separate registration required that includes lunch)
3:00 – Walking Tour of Local Innovation Spaces & Health IT Companies
7:00 PM – Casual Pre-conference Evening Meetup

Thursday
8:00 AM – 5:30 PM – Conference Program
7:00 PM – 9:00 PM – Evening Social

Friday
8:00 AM – 3:30 PM – Conference Program
5:30 PM – HIT Expo Foundation Dinner (Invite Only)

*Breakfast and Lunch will be served on Thursday and Friday.

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Thursday - May 31, 2018
08:00 AM – 09:00 AM – Breakfast and Exhibits

Come enjoy a full breakfast where you can mix and mingle with peers and browse the exhibit area where you can create new connections, discover new solutions, and find new partners to help your company learn new practical innovations.

09:00 AM – 09:30 AM – Opening and Welcome

Speakers: John Lynn

09:30 AM – 10:30 AM – Morning Keynotes

Sharing, Caring and Patient Engagement: Using Social Media to Connect and Build your Community
Speaker: Amanda Greene
Location: Main Room

Interactive HITExpo Kick Off
Speakers: Brian G. Rosenberg, Shahid Shah
Location: Main Room

10:30 AM – 10:45 AM – Break – Exhibits & Connecting
10:45 AM – 11:30 AM – The Benefits and Challenges of Creating a Consistent Patient Experience Through Multiple Interaction Points

Panelists: Grace Cordovano, Kurt Essenmacher, Marla ArmstrongSarah Bennight
Location: Main Room

Patients want to interact in many different ways: email, web chat, voice, text messaging and virtual visits. Patients want to find physicians quickly, schedule appointments with just a few clicks, talk with a nurse, receive automated reminders and get educational materials sent to them electronically. Come to this session to learn from a panel of experts on how to make the case for a consistent patient experience across all your interaction points and where to start.

10:45 AM – 11:30 AM – Applying Data Science to Healthcare

Speakers: Charles Boicey
Location: Breakout 1

Healthcare organizations have implemented sophisticated software solutions that collect large amounts of data, but our industry is challenged to understand how to collect, consolidate, analyze, and use that data. Join Charles Boicey, a pioneer in healthcare data science, as he walks through the past, present and future of Applied Data Science in healthcare and learn how you can begin to use the power of Big Data to improve clinical outcomes.

10:45 AM – 11:30 AM – Ripple Effect: How Better Documentation Produces Better Outcomes

Speakers: Robin McKee,MS,RN
Location: Breakout 2

What do slow admissions, delayed surgeries, patient confusion, and clinician frustration all have in common? The answer might surprise you – forms! Hospitals often discover that poor forms processes are the root cause of many inefficiencies, errors, and costs. However, because of the time and expense required to build better forms in the EHR, they frequently fall back to manual, paper processes. There is a better way. Come to this session to learn practical tips on how you can streamline your forms to reduce cost and stress.

10:45 AM – 11:30 AM – Healthcare Security Posture Best Practices

Speaker: Scott Raymond
Location: Breakout 3

Creating an effective security posture is essential for every healthcare organization to be prepared for all of the threats that exist in the world today. Come and learn from one hospital CIO’s experience building the security posture for their organization. Learn what they are doing currently and what they are working on along with how your security posture ties into HIPAA. Discover some quick security wins for you and your organization.

11:35 AM – 12:20 PM – Clinician Collaboration & Communication Panel

Panelists: Chris SullivanMary HatcherTroy Foster
Location: Main Room

Timely and frictionless communication between physicians, nurses, patients and other members of the care team is key to effective, collaborative care. Standing in the way is antiquated communication infrastructure (pagers & faxes), cumbersome workflows and a lack of strategic priority. Join this session to learn tips on how you can improve clinician communication & collaboration through simple changes in approach and replacing technologies as needed. Plus learn how to gain & sustain executive buy-in.

11:35 AM – 12:20 PM – Using a Giant Data Lake to Drive Insights/Outcomes

Speakers: Fatima Paruk
Location: Breakout 1

Allscripts has leveraged cloud-based infrastructure to facilitate rapid data mining from a “data lake.” They are able to evaluate longitudinal, de-identified patient records to study problems that are meaningful to health care and clinical outcomes. Machine learning is empowering them to transform that data it into insights and actionable information. During this session, Dr. Paruk will provide concrete examples related to two national health emergencies: diabetes and opioids. She will also provide a list of tangible steps your organization can take to move your data analytics to the next level.

11:35 AM – 12:20 PM – Outsourcing is Broken: Use Outcomes-based Contracts to Increase Performance and Innovation

Speakers: Nick Vennaro
Location: Breakout 2

Traditional contracts often compress margins so flat they actually prevent partners from providing innovation. This session will cover the nine common mistakes both activity- and outcomes-based sourcing contracts tend to make, and the four steps every health IT leader should take before entering any sourcing deal. This is not a process conversation, this is a discussion about how to truly generate partnerships that move your healthcare organization forward whether you are outsourcing commodity IT tasks, looking for better medication adherence protocols, or innovating new predictive health models.

11:35 AM – 12:20 PM – What CIOs and Provider Organizations Need to Know About Payers

Speaker: Rahul Dubey
Location: Breakout 3

The job of CIOs and HealthIT professionals has shifted from behind-the-scenes tech experts to an integral part of a healthcare organization’s business. As part of this shift, it’s important for CIOs to understand the payer side of the business so they can help their organization make better strategic technology decisions. Join us at this session where payer expert, Rahul Dubey, will provide insights into the payer business that can help CIOs and IT professionals be more effective leaders,

12:20 PM – 1:30 PM – Lunch – Exhibits & Connecting

Join us for a full lunch as you enjoy time connecting with new and old friends.  Plus, be sure to collect all of the exhibitors’ “secret words” so you can win some great prizes.

01:30 PM – 2:15 PM – EMPI and Patient Matching Panel

Panelists: Rachel Podczervinski, Shahzad Ahmad, Steve Kotyk
Location: Main Room

Patient Matching and effectively managing your EMPI (Enterprise Master Patient Index) is a challenge for every healthcare organization. However, it also proves to be one of the most valuable things you can do to improve patient care in an organization. Join this panel of Patient Matching and EMPI experts as they share practical innovations and solutions that will help your organization better manage patient matching so you can improve patient care, lower costs, and improve the patient experience.

01:30 PM – 2:15 PM – Using Technology to Give Nurses More Face-to-face Time With Patients

Speakers: Grace Jaime, Antoinette Thomas
Location: Breakout 1

Your patients and your nurses want a better experience. How can you use technology to achieve both? When technology works how it should, it can make the hospital ecosystem work more efficiently, freeing nurses’ time so they can spend it the right way – with patients. That can create a ripple effect: it can shorten length of stay, improve patient satisfaction, and reduce nurse burnout. You’ve likely already made major IT investments in this area between your EHR, ADT, meal ordering/dietary systems, entertainment, education, communications systems, real-time location systems, building/room controls, patient portals and telemedicine. This session will explain how you can maximize these investments by seamlessly integrating all of these systems into one open, agile platform that people actually enjoy using.

01:30 PM – 2:15 PM – How to Avoid HIPAA Headaches and Why HIPAA May Be the Least of Your Compliance Challenges

Speakers: Mike Semel
Location: Breakout 2

Mike Semel, IT Security & Compliance expert, thought leader, and best-selling author of How to Avoid HIPAA Headaches, will review data breaches and compliance violations, and the lessons you can learn from the misfortunes of others. Mike will also discuss your hidden risks and compliance requirements, beyond HIPAA, and what you can to do protect your patients, your organization, and your career.

01:30 PM – 2:15 PM – Empowering Population Health: Using Real-time Analytics at Critical Care Moments

Speakers: Paul Boal, Amit Bhagat
Location: Breakout 3

Tackling the Triple Aim for patient populations is a tall order. But data and predictive analytics engines are proving up to the challenge. This session explores two real use cases from each end of the technology spectrum: One, a cutting-edge application that combines behavioral science with novel big data technologies; The other, an intervention scheme of care built on data and predictive analytics; Both, using real-time data to drive tactical interventions at critical care moments and make measurable improvements in the health and wellness of patient populations.

02:20 PM – 3:05 PM – Data Integration Panel

Panelists: Adam Klass, David Conejo, Mel Cohen, Ryan Thousand
Location: Main Room

We aren’t far from the day when health data becomes the connective tissue for all of healthcare. Bringing that data together not only where and when it’s needed but also with the appropriate context is the challenge ahead of us. Come to this session to learn from experts on how to streamline your data integration efforts, how to determine whether to use APIs or FHIR (or both!) and what pitfalls to avoid when leading a data project.

02:20 PM – 3:05 PM – Transforming the Traditional Help Desk

Speakers: Sheri Stoltenberg, Joncé Smith
Location: Breakout 1

In an increasingly competitive healthcare landscape amidst pressure of competing projects, today’s help desk must shift from ticket-taker mentality to agile solutions bridging gaps between end users and the IT department. This session looks at true cost of service desk options and what it takes to deliver effective call encounters for operational alignment.

02:20 PM – 3:05 PM – Software Selection: How to run an efficient, effective, and inclusive process

Speakers: Brian Rosenberg
Location: Breakout 2

Choosing the right enterprise systems is critically important to the success of the organization, but it can be challenging to get all operational areas to agree on a common solution. In this session we will discuss how to structure the selection, when to create and how to managing the RFP, what to look for in demonstrations, facilitating a decision, negotiating the deal, budgeting for implementation, and creating consensus and operational buy-in. Join us for this interactive session and discuss your challenges and experiences.

02:20 PM – 3:05 PM – Health Care IT M&A: Surviving the Valley of Death

Speakers: Dexter W. Braff
Location: Breakout 3

It is the Healthcare IT Entrepreneurs’ Dilemma. In order to become a Unicorn, you either have to survive or take a long detour around the Valley of Death, that strange netherworld where the value of your company can actually drop once you become marginally profitable. As counterintuitive as that may seem, it is strangely logical once you realize that valuation – especially in technologically innovative sectors – is rooted far more in “behavioral economics” than rigorous math. In this session, we explore the phases of value a health IT company can anticipate and the challenges – and opportunities – it may face as it moves through them. Expect an energetic and interactive session, with more points of view than PowerPoints.

03:05 PM – 3:20 PM – Break – Exhibits & Connecting
03:20 PM – 4:05 PM – Patient Experience Panel

Panelists: Grace Cordovano, Ken Honeycutt, Murray Izenwasser, Spencer Kubo, MD
Location: Main Room

It’s no secret that the words “patient experience” is sprinkled like icing sugar over the brochures and website of many Health IT companies. How do you figure out what’s real and what’s fools gold? Join this diverse panel of experts to learn: what impact patient experiences can have on outcomes, what technologies really make a difference and how to integrate positive patient experiences into the design of systems/workflows. Attend this session and become a patient experience hero.

03:20 PM – 4:05 PM – Exploring & Evaluating Healthcare Data Archival Methodologies & Strategies

Speakers: Robert Downey
Location: Breakout 1

Understanding the various approaches to extraction, transformation, and storage of the contents of clinical systems is critical to correctly assessing their suitability for a usable and compliant healthcare data archival. This session will delve into the specific healthcare data archival strategies being used in the marketplace and will evaluate why some archival approaches are superior to others, by virtue of the way each of the approaches extract, store, and visualize data.

03:20 PM – 4:05 PM – The Privacy Cycle – a Five-step Process to Improve Your Privacy Culture

Speakers: Tim Burris
Location: Breakout 2

Meeting HIPAA regulations isn’t enough to protect patient privacy, because alone, it doesn’t impact the culture. The privacy cycle helps hospitals align policies to create an enterprise-wide privacy culture in which everyone protects patient privacy. Come to this presentation and learn how to tie the various elements of privacy and security programs together into a CULTURE of privacy – your best proactive defense against future data breaches. Join Tim Burris of Iatric Systems as he takes you beyond “checking the box” when it comes to HIPAA.

03:20 PM – 4:05 PM – Social Determinants of Health (SDOH): Practical Applications of External Data to Enhance Knowledge of Your Population

Speaker: Jacob Luria
Location: Breakout 3

While we all agree on the value of social determinants – Algorex Health will present both a market survey of data sources available (including commercial, individually identifiable sources) and a set of practical use cases to enhance member engagement and analytical outputs. Algorex Health is a data science firm that bridges the technology approaches of the consumer marketing giants we know and use every day into value-based care organizations.

04:10 PM – 4:55 PM – Practical Healthcare Innovation

Speakers: David Chou, Julie Reisetter
Location: Main Room

Join two proven health leaders as they share practical tips and tactics on how to spark and sustain innovation/innovative thinking within a healthcare organization. Learn strategies that you can use right away to become an innovation champion in your organization.

04:10 PM – 4:55 PM – How to Win Patients with a Consumer-grade Contact Center Experience

Speakers: Mike Wisz, Melissa Baker
Location: Breakout 1

In this new competitive cauldron driven by the rise of healthcare consumerism, health systems must tackle a complex set of challenges as they look to attract and retain patients. This session will focus on a powerful, yet underdeveloped capability many health systems already possess: the contact center. A modern, omnichannel contact center can empower patients-as-consumers with seamless access to services via their preferred channel: voice, chat, text, web, email, or video. Information captured during touchpoints with the health system enables a proactive approach to improving patient experience.

04:10 PM – 4:55 PM – Device Integration: Assimilation and Considerations

Speaker: Zach Brown
Location: Breakout 2

The medical world is playing a constant game of cat and mouse with technology. Consumer devices have reached a stage where the toaster in your kitchen can notify your family members when the perfect English muffin is finished cooking while your life saving respirator cannot effectively transmit a still image of a volume waveform without hefty supporting technology. Let’s walk through data pathways on a happy journey from the originating device to EHR while discussing the factors that contribute to success when implementing a device integration program.

04:10 PM – 4:55 PM – Top 7 Perils of Paper-Based Consents + Top 7 Factors that Impact the Success or Failure of an eSignature Project

Speaker: Cody Strate
Location: Breakout 3

Paper has been the standard for obtaining a patient’s consent. However, paper can cause far reaching consequences ranging from a decrease in patient satisfaction, low staff morale, nursing overtime, exposure to lawsuits, and so on. The natural solution is eSignature technology. In this session Cody Strate will distill down the top 7 perils that paper consents pose to hospitals as discovered from 20 years of eSignature experience. He will also highlight the 7 most impactful aspects of eSignature that will mean the success or failure of your eSignature project.

05:00 PM – 6:00 PM – Exhibitor Social Reception

Join us in the exhibit area for some New Orleans, Café Du Monde style fare including: Classic New Orleans Beignets, Fresh Fruit Salad, King Cake Popcorn, Creole Pralines, Mardi Gras king cake bites, and Café au lait.  This is a great time to connect with exhibitors and understand how they can help you and your organization.

07:00 PM – 9:00 PM – Evening Social Event

For our evening social event, we’ll be heading to The Swamp on the famed Bourbon Street for an evening of networking and fun.  Join us in the conference hotel lobby at 6:50 and we’ll walk over as a group or meet us directly at The Swamp (map) at 7.  The HITExpo event will be on the 2nd floor (including the balcony).  The event will include an open bar and light appetizers.  Rumor has it there may also be beads and a dance floor.

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Friday - June 1, 2018
07:45 AM – 8:45 AM – Breakfast and Exhibits

Come enjoy a full breakfast where you can mix and mingle with peers and browse the exhibit area where you can create new connections, discover new solutions, and find new partners to help your company learn new practical innovations.

09:00 AM – 10:25 AM – Morning Keynotes

Day 2 Kick-off
Speaker: John Lynn
Location: Main Room

Rasu Shrestha Keynote
Speaker: Rasu Shrestha
Location: Main Room

Fireside Chat with Paul Black CEO of Allscripts
Speaker: Paul M Black
Location: Main Room

10:25 AM – 10:45 AM – Break – Exhibits & Connecting
10:45 AM – 11:30 AM – Looking Outside the Walls: How to Leverage Health IT Partnerships

Panelists: Aimee Quirk, Karl Bream, Karley YoderRasu Shrestha
Location: Main Room

The Center for Connected Medicine (CCM) is a health information technology thought leader and convener that supports stakeholders in defining the transformation of health care. The CCM has five partners, three of which – GE Healthcare, Nokia and UPMC – will be joined by innovationOschner for this panel on partnerships and the process of inegrating health IT innovation within health systems.

10:45 AM – 11:30 AM – Achieving Success in a Post-live World

Speaker: Toni Tribble-Jarrett, Joan McFaul
Location: Breakout 1

Implementing an Electronic Health Record system is only the beginning. You will derive the greatest value from your new EHR tool if you build and execute on a strategy that prepares your organization for a post-live world. In this presentation, we will discuss what factors should be considered in the post-live environment in order to achieve success. We will talk about developing your strategic plan and identifying priorities (such as market expansion and technical optimization) and will then examine the critical elements needed to build a post-live structure that will support the strategies (such as an integrated governance model).

10:45 AM – 11:30 AM – Shifting DBAs From Passive to Proactive Protection of your Healthcare Data

Speakers: Jeff Garbus, Will Israel
Location: Breakout 2

Database Administrators (DBAs) have always been the silent sentries of your data – keeping it accessible and ensuring security is up-to-date. In the world of ransomware and malware, DBAs need to shift from being passively involved in data protection to being deeply and proactively involved. Join this session to learn tactics that you can use right away to make DBAs a vital member of your healthcare data security and privacy team. Hear how an industry expert and one of their clients successfully improved date encryption, disaster recovery and ransomware response processes without major disruption to the existing business.

11:35 AM – 12:20 PM – Unconference

Location: All Rooms

Join us for our extremely popular unconference sessions where the attendees create the agenda, ask the questions, and give the answers. We’re certain that the unconference sessions are going to be the highlight of many attendees’ HITExpo experience.

12:20 PM – 1:20 PM – Lunch – Exhibits & Connecting

Join us for a full lunch as you enjoy time connecting with new and old friends.  Plus, be sure to collect all of the exhibitors’ “secret words” so you can win some great prizes.

01:20 PM – 2:05 PM – Physician Adoption of Technology

Speakers: Jerry Cade
Location: Main Room

Despite the ever-increasing amount of data suggesting that the appropriate use of healthcare information technology improves patient care and safety, many primary healthcare providers are still resistant to adopting innovative ways of caring for patients. Are physicians particularly recalcitrant to change? Or, is the problem that the purported benefits of today’s technology are not significant enough to offset the known disadvantages of these changes? Most scholarly articles on physicians and electronic health records (EHRs) suggest that EHRs increase the time a provider needs to interact with a patient. We will explore these questions and look at the latest tools available to physicians.

01:20 PM – 2:05 PM – Connecting to Better Care: Engaging At-home / At-risk Patients with a Virtual Care Communication Platform

Speaker: Lee Horner
Location: Breakout 1

Many healthcare organizations refer to the at-home / at-risk patients as the “sickest of the sick.” Unfortunately, these patients typically receive inadequate care and attention after being discharged and often rely on emergency medical services and/or the ER to answer questions and provide care in non-emergency situations. Significant opportunities exist for telehealth solutions to bring the care closer to the patient – at a more convenient and cost-effective manner for all involved. In this session, we will describe the solution and the journey. We will share the framework, the key metrics and results, and the overall outcomes so that others can evolve their continuum of care models.

01:20 PM – 2:05 PM – Blockchain in Healthcare

Moving the Needle on Blockchain Uses in Healthcare
Speaker: Shereese Maynard
Location: Breakout 2

We’ve all heard the hype surrounding blockchain. More recently, blockchain has moved into the healthcare space. This session will explore the application of the technology using current project examples along with the definition of blockchain, links to interoperability, HIE applications, and hospital systems applications.

Blockchain in Healthcare: Solving the $200 Billion Data Management Inefficiency Problem
Speaker: Raj Sharma, Dr. Nitin Desai
Location: Breakout 2

EHRs continue to be a major pain point for health systems. Finally, there may be a solution. Blockchain has the ability to address interoperability, data security and privacy issues, while empowering consumers to take full control of their data.

02:10 PM – 2:55 PM – The Practical Realities Building a Telemedicine Program

Panelists: Tracey Green
Location: Main Room

Join Dr. Tracey Green, Former Chief Medical Officer of the State of Nevada and one of the architects of the State of Nevada’s telemedicine price parity law. Learn about the practical realities of building a telemedicine program designed to deliver high quality care and maximize reimbursement.

02:10 PM – 2:55 PM – Automating Preventive Care Scheduling with Chatbots to Improve Quality Measures

Speaker: Chinmay Singh
Location: Breakout 1

Just like other clinics, my clinic relied on traditional methods such as postcards/emails/voicemails to remind patients to schedule preventive care. Saly only 1 in 100 patients responded. After figuring out reasons behind this low response rate, I sought alternatives. I looked to Silicon Valley for help and got my answer- a chatbot. This session describes my pioneering efforts in using a chatbot in clinical setting and lessons learned along the way.

02:10 PM – 2:55 PM – Clinical Quality Measures: What You Need to Know

Speaker: Jeff Robbins, Raychelle Fernandez
Location: Breakout 2

Clinical Quality Measure (CQM) reporting requirements, 2018 and beyond. What you need from your CQM vendor, what to report, when to report.

02:55 PM – 3:00 PM – Transition
03:00 PM – 3:30 PM – Wrapup!

Speaker: John Lynn

Join us for the HITExpo wrapup session where those in the community share what they’ve learned at the conference.  This is a great way to end the conference as we learn and share with each other. Plus, if that’s not enough reason to come, we also give away some great giveaways and prizes!

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